10 year spare part availability

There's no such thing as 'No longer in stock'. 

10 year spare part availability

That's how long we keep every part in stock for your device – at least. And if, against all expectations, it should ever be unavailable, you will receive a new replacement device, free of charge. Festool tools are designed for long and intensive use. You can rely on that. Even after 10 years.

The first step – register your tool

  • Register your device for SERVICE all-inclusive online.
  • Please visit our repair-service page to find out how to book your tool in for a repair.
  • Or order a spare part yourself by calling 00353 18 64 22 40* or by e-mail to sales@festool.ie.

The services in detail.

We guarantee that spare parts will be available for a minimum of 10 years after a product is discontinued. If the Festool GmbH is unable to keep its promise, you will receive an equivalent new machine from the current product range free of charge as a replacement in exchange for your old machine. 

The full terms and conditions of SERVICE all-inclusive can be found in the Festool service terms and conditions.

Questions?

Find an answer in our FAQs or contact us directly
00353 18 64 22 40 or sales@festool.ie

To the FAQ

  • 36 months of free repairs

    If something is faulty, it is repaired free of charge. Including labour, spare parts and even wear parts.

    More information
  • 36 months theft protection

    In the event of theft, you will receive a brand new replacement device upon payment of an excess charge of EUR 100.

    More information
  • 15 days money back guarantee

    Don't like the tool you've bought? You can get the full purchase price back up to 15 days after the date of purchase.

    More information

* At local rate from a German land line