Festool repair service

The direct path to the professionals in the Festool workshop. 

 
The quick way to get your faulty tool repaired –
and returned to you again: 

  • Contact the Festool after sales service – by telephone, fax or e-mail (for address, see below)
  • If "remote maintenance" is not sufficient, you can send your faulty tool to Festool in two ways

    1. By post – with a completed repair form (quick & direct by post)
    2. Via your Festool dealer

    Important: Please enclose an accurate description of the fault so that we can perform the repair accurately and according to your wishes.

  • Your tool will be put through its paces by the Festool technicians
  • You will receive a quotation by post, fax or e-mail according to your preferences (repair work begins immediately in guarantee cases)
  • Once the quotation has been approved, your repair order will be handled immediately
  • The device will be returned to you by post, including an invoice and a detailed list of the repair work
Repair

Hassle free repairs.

More than you expect.
  • Cleaning, checking all functions
  • Analysis of damage and overall condition
  • Genuine spare parts, available immediately
  • Repair by qualified experts
  • Lubrication of bearings and gearboxes
  • Electrical safety check with certificate
  • 6 months on the repaired parts

How to contact the Festool repair service

Festool after-sales service

Festool UK Ltd
Helios House
Saxham Business Park
Saxham
Bury St Edmunds
Suffolk
IP28 6RX

Telephone: +44 (0) 1284 760 791
Fax: +44 (0) 1284 702 156
E-mail: service@festool.co.uk

Super service – complete the repair request, package the device and the rest is done by Festool. Very fast repair. Would thoroughly recommend, thanks again.

Marco Maurer, carpenter, from Schließheim

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